Terms & Conditions

Effective Date: July 26, 2025

Welcome to Sahibaswholesale.com! These Terms and Conditions ("Terms") govern your access to and use of the Sahibawholesale.com website and any services, products, or content provided therein (collectively, the "Services"). By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

  • Agreement to Terms - By using our services, you are confirming that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you should not use our Services.

2. Account Registration

  • Eligibility for Wholesale Account - To create a wholesale account, you must be a legitimate business or registered entity. We require specific business information and may verify your business status.

  • Account Information & Security - You are responsible for keeping your account details accurate and your login information (username and password) confidential and secure. You must notify us immediately if you suspect any unauthorized use of your account.

3. Wholesale Eligibility & Verification

  • Wholesale Business Requirements - To qualify for wholesale pricing and services, your business must meet certain criteria, which may include providing a valid business license, tax identification number, or other official business documentation.

  • Verification Process - We will review the business information and documentation you provide during registration to confirm your eligibility for a wholesale account. This process helps us ensure that our wholesale services are provided to legitimate businesses.

4. Ordering & Pricing

  • Product Information & Availability - We do our best to provide accurate product descriptions, images, and information on stock levels. However, product availability can change, and we do not guarantee that all products will always be in stock. Product images may vary slightly from the actual product.

  • Wholesale Pricing & Minimum Order Quantities (MOQ) - Our prices are set for wholesale customers and may require you to purchase a minimum quantity of products or meet a minimum total order value. These specific requirements will be clearly stated on product pages or during the checkout process.

  • Order Acceptance & Confirmation - Your order is considered a request to buy products. We will send you an email confirmation once your order has been accepted and processed. This confirmation means we have agreed to fulfill your order.

  • Order Modifications & Cancellations - Once an order is placed, modifications or cancellations may be subject to our discretion and specific conditions, especially if the order has already begun processing or shipping. Please contact us immediately if you need to change or cancel an order.

5. Payment Terms

  • Accepted Payment Methods - We accept various payment methods for wholesale orders, which will be listed during the checkout process (e.g., bank transfer, credit/debit cards via secure gateway, cash on delivery for certain areas).

  • Payment Processing - Payments are processed securely. For credit/debit card payments, we use reputable third-party payment gateways that handle your sensitive financial information directly. We do not store your full credit card details on our servers.

  • Payment Security - We implement security measures to protect your payment information during transactions. However, no online transaction can be guaranteed 100% secure.

  • Taxes & Duties - You are responsible for all applicable taxes, including sales tax, value-added tax (VAT), customs duties, and any other import fees that may apply to your order based on your location and local laws.

6. Shipping & Delivery

  • Shipping Methods & Costs - We offer various shipping methods, and the estimated costs will be calculated and displayed during the checkout process based on your order size, weight, and delivery location.

  • Delivery Timelines - We provide estimated delivery times, but these are not guaranteed. Delays can occur due to unforeseen circumstances such as weather, customs processing, or carrier issues, which are beyond our control.

  • Shipping Address Accuracy - You are responsible for providing a complete and accurate shipping address. We are not liable for delays or losses caused by incorrect or incomplete address information provided by you.

  • Risk of Loss - The risk of loss or damage to products transfers to you once the products are handed over to the shipping carrier.

  • Inspection Upon Delivery - It is important that you inspect all goods immediately upon delivery. Any discrepancies, damages, or missing items must be reported to us within a specified timeframe (e.g., 24-48 hours) of receipt, along with supporting evidence (e.g., photos).

7. Returns, Refunds, & Exchanges

  • Please note that we do not accept returns or exchanges for wholesale orders under any circumstances. However, if an item is received in a damaged or defective condition, we will gladly cooperate and provide appropriate compensation.

    Kindly understand that returns due to change of mind or non-defective issues are not permitted.

8. Intellectual Property

  • Ownership of Content - All content on Sahibaswholesale.com, including text, graphics, logos, images, product designs, and software, is owned by Sahibaswholesale.com or its content suppliers and is protected by intellectual property laws.

  • Limited License to Use - We grant you a limited, non-exclusive, non-transferable right to access and use our Services for your legitimate wholesale purchasing purposes. You may use product images and descriptions from our site for the sole purpose of reselling our products, provided you do not alter them or claim ownership.

  • Prohibited Uses - You are not allowed to reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from Sahibaswholesale.com for any purpose other than those explicitly permitted, without our prior written consent. This includes unauthorized data scraping or reverse engineering.

9. User Conduct

  • Acceptable Use Policy - You agree to use Sahibaswholesale.com and its Services only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the Services.

  • Prohibited Activities - You must not engage in any activities that could harm our website, interfere with its operation, or compromise its security. This includes, but is not limited to, unauthorized access to our systems, introducing viruses or malicious code, engaging in data mining or scraping, or attempting to defraud us or other users.

10. Disclaimers

  • "As Is" Basis - Our Services and all products provided through Sahibaswholesale.com are offered "as is" and "as available," without any warranties or guarantees of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Product Warranties - Any specific product warranties will be provided by the manufacturer, if applicable. We do not offer additional warranties beyond what is explicitly stated for a product.

  • Website Availability - We strive to ensure continuous access to our website, but we do not guarantee that Sahibaswholesale.com will be uninterrupted, error-free, or free from viruses or other harmful components. We may temporarily suspend or restrict access for maintenance or other reasons without prior notice.

11. Limitation of Liability

  • Extent of Our Liability - To the fullest extent permitted by law, Sahibaswholesale.com will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of, or inability to use, our Services or products, even if we have been advised of the possibility of such damages.

12. Indemnification

  • Your Indemnification Obligations - You agree to defend, indemnify, and hold harmless Sahibaswholesale.com, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Governing Law & Dispute Resolution

  • Applicable Law - These Terms and your use of Sahibaswholesale.com Services will be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.

  • Dispute Resolution - Any dispute, controversy, or claim arising out of or relating to these Terms or the Services will first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to mediation or, if necessary, to binding arbitration in accordance with the relevant laws of Pakistan.

14. Changes to Terms

  • Updates to These Terms - We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated Terms on our website with a new "Effective Date." Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

15. Termination

  • Termination by User - You may terminate your Sahibaswholesale.com account at any time by contacting us through our provided contact information.

  • Termination by Sahibaswholesale.com - We reserve the right to suspend or terminate your account and access to our Services at our sole discretion, without prior notice, if you violate these Terms, engage in fraudulent activities, or for any other reason we deem appropriate to protect our business or other users.

16. Miscellaneous

  • Entire Agreement - These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and  Sahibaswholesale.com regarding your use of the Services, superseding any prior agreements.

  • Severability - If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be removed, and the remaining provisions will remain in full force and effect.

  • Waiver - Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

  • Assignment - You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction.

17. Contact Information

  • Questions About These Terms - If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

    • Email: customercare@sahibas.com 

    • Phone: +92 321 9453301